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For any queries, orders, or support, please reach out to us. We are happy to help.

Legal Name ASHVINKUMAR BHAGVANBHAI GOVINDA
Trade Name ZEXMON (operating as Jialto)
Constitution Proprietorship
GSTIN 24CIUPG1692Q1ZF
Registered Address S NO. 454 P 1 BIN KHETI, MILKAT NO 2789/2 PATRAVALO SHED, AKESAN ROAD, GAM CHADOTAR, PALANPUR, Banaskantha, Gujarat - 385001, India
Email jialtoofficial2@gmail.com
Phone +91 92656 60992
Support Hours Monday to Saturday, 10:00 AM – 6:00 PM IST

Missing Product Policy

If any item is missing from your order, share an unboxing video on the day of delivery along with photos and your order details. Without same-day video proof, no return or exchange will be accepted.

Terms & Conditions - Jialto

Terms & Conditions

Welcome to Jialto.in. By accessing our website and purchasing our products, you agree to abide by the following terms and conditions:

  • Product Availability: We strive to keep our inventory updated, but availability may change without notice.
  • Pricing and Payment: Prices are listed in INR and are subject to change. We accept various payment methods, including credit/debit cards and UPI.
  • Intellectual Property: All content, including images and descriptions, is owned by Jialto and cannot be copied without permission.
  • Liability Limitation: We are not responsible for any indirect damages arising from product use.

Cancellation and Refund Policy

We aim to provide a seamless shopping experience. Please review our cancellation and refund policies below:

  • No Cancellations: Once an order is placed, it cannot be canceled.
  • No Refunds: We do not accept returns or provide refunds once an order is placed.
  • Damaged or Defective Products: If you receive a defective product, contact us within 48 hours with proof (photos/video) for review.

Shipping and Delivery Policy

We ensure timely delivery of all orders. Please review our shipping terms:

  • Processing Time: Orders are processed within 2-3 business days.
  • Shipping Charges: Charges are calculated at checkout based on location and order size.
  • Estimated Delivery Time: Delivery takes 5-7 business days, depending on the destination.
  • Tracking Information: A tracking link will be provided once the order is shipped.
  • Lost or Delayed Orders: If an order is delayed beyond the estimated time, contact us for support.